While parents are used to being the sole receiver of important information about their kids, the college application process marks one of the first times when the communication goes directly through the teenage applicant. According to some experts, this could be a flawed process, as colleges primarily use email for communicating with prospective students, yet teenagers statistically do not default to email to communicate. Critical information sent via email may be lost in a crush of other messages. Research shows high schoolers don't commonly use email, and it is possible for important information to fall through the cracks when they're inundated with messages, experts say.